We understand that there are many potential library users that may not be able to visit us, either due to illness or injury. We don’t want that to keep you from enjoying the collection, or one of our many great services. As a result, we offer Homebound Delivery to cardholders.
Gary Gustin, our Skokie Accessible Library Services librarian, has provided us with the following guidelines regarding this service. Here are the facts on homebound delivery, in convenient FAQ format.
What is the purpose of Homebound Delivery? To provide delivery of Library material to residents of Skokie who are unable to come to the Library because of extended illness, injury, physical disability or infirmity.
Who is eligible? The person must have a library card. Homebound patrons may register by providing proof of Skokie residence.
How can I register for Homebound Delivery? You can register by calling the Community Services Department at 847.324.3163.We will ask your permission to keep a record of materials sent to you in order to prevent duplication.
How often will I receive new materials? Material is picked up and delivered every three weeks.
What items can I check out? Only material which can be charged out for at least three weeks will be delivered through the Homebound Delivery service. This excludes videos, dvds and books from the “Most Wanted” collection. You may request specific books for each delivery, have books picked by the Library staff or a combination of these two.
Can I place reserves? Reserves can not be placed through this service. If the patron has reserved a book through usual reserve procedures and is notified that the book is available and the hold period coincides with a scheduled home delivery date, the book can be delivered.
What if I need an item delivered sooner than the 3-week interval? You may reserve the item through the LibraryExpress delivery. The item will be mailed to you and normal loan periods will apply. This service carries a $2 per-item delivery charge.
What happens on delivery day? You will be called several days before the scheduled delivery with a reminder of the delivery date and to see if there are any special requests. If you have items checked out, the driver will trade out your old items for the new ones.
Can I renew my items? Items may be renewed if no one else has placed a reserve on them
What if I don’t want new items, and just want to return the old ones? You can request “pickup only,” when the Library calls, and the driver will only take the old items off your hands.
For more information on SALS (Skokie Accessible Library Services), please visit the library website.
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